Upon order receipt, please allow 1-2 working days to process before item is shipped. All orders will be shipped via Australia Post. All domestic purchases should receive pieces within 3-5 business days and be notified with the available tracking information via email.
International Shipping will vary from country of destination, anywhere between 3-5 weeks (unless there is a delay with customs).
If you have any other questions please email firstname.lastname@example.org
Each Pot Head is hand made and irregularities are part of their personality.
However, if your piece is found damaged as a result of shipping, please contact me within 48 hours of receipt. I will request documentation in order to process a claim through the carrier and advise on the refund or exchange for the purchased item. Otherwise, all sales are final.
All glazes used on cups and plates are lead free stoneware glazes and food safe. Pot Head planters are not safe for food or beverages - so no drinking out of them!
All ceramic tableware is dish-washer and microwave safe though I recommend hand washing and air drying.